We understand that your personal data is sensitive. This document explains exactly what we collect, why we need it, how we protect it, and what your rights are as a 91dewa platform user.
This Privacy Policy is issued by 91dewa ("we", "Platform") and applies to all users who register, log in, or use the 91dewa platform services — whether through the website, Android app, iOS app, or Progressive Web App (PWA).
We are committed to protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data privacy standards. This policy clearly outlines the types of data we collect, the purposes of collection, how it is protected, and your rights as the individual whose data we process.
91dewa operates on the principle of "minimum collection" – we only collect data that is genuinely necessary to deliver the service you request. We do not collect data purely for marketing purposes without your explicit consent.
By registering or using the 91dewa platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.
The data we collect can be grouped into several categories based on its source and the reason it is collected:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity & Account | Registration, login, KYC | Throughout active account + 7 years |
| Financial Data | Deposit & withdrawal processing | 7 years (legal requirement) |
| Technical Data | Security & Fraud Detection | 90-day rolling |
| Gaming Activity | Audits, responsible gambling | 5 years after account closure |
| KYC Documents | Identity verification | 7 years (legal requirement) |
Every piece of data we collect has a specific purpose. We do not use your data for purposes not stated here without obtaining fresh consent from you.
Your data security is the top priority in 91dewa's technical architecture. We continuously invest in security infrastructure to ensure your information is always protected.
91dewa does not sell, rent or trade your personal data to any third party for marketing purposes. Data sharing only occurs in the following limited situations:
All third parties we work with are bound by strict data processing agreements and must meet the same security standards we hold ourselves to.
The 91dewa platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better experience for you.
Under Malaysia's PDPA and international privacy best practices, you have the following rights regarding the personal data we hold. All privacy rights requests will be processed within 14 business days.
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in your records.
Request deletion of your personal data, subject to legal retention obligations.
Object to the processing of your data for direct marketing or profiling purposes.
Receive your data in a structured format that can be transferred to another platform.
Request a temporary restriction on the processing of your data while a dispute is being resolved.
The 91dewa platform is a service exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
Parents or guardians who believe their child has registered an account without authorisation may contact our customer support for immediate action.
The 91dewa platform may from time to time contain links to third-party websites or services. This Privacy Policy applies solely to the 91dewa platform.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of every website you visit, especially when you provide personal information to them.
We may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements.
Any significant amendments — particularly those affecting how we use or share your data — will be communicated to you via:
Continued use of the platform after the effective date of any amendment is considered acceptance of the updated policy. The "Updated" date at the top of this document will always reflect the latest version.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
Privacy Email: [email protected]
Live Chat: Available 24/7 via the 91dewa platform
Response Time: Privacy enquiries answered within 3 business days
Data Rights Requests: Resolved within 14 business days
You may also refer to FAQ page for answers to common questions about privacy and account security.
Privacy protection is not just a document on this page — it is embedded in every layer of our technology and operations.
Every bit of data moving between your device and 91dewa's servers is encrypted with TLS 1.3 and AES-256 — the standard used by global financial institutions.
Your data is not our product. We do not sell, rent, or share your personal information with advertisers or data brokers for any purpose.
91dewa fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), including all data protection principles prescribed under the Act.
We clearly state what each type of data is used for. No data is used for hidden purposes or any purpose not stated in this policy.
An independent cybersecurity firm conducts a comprehensive audit every three months to ensure there are no vulnerabilities in our data protection systems.
You have the right to access, amend, delete, or export your data at any time — the process is straightforward and completed within 14 business days.
Over 500,000 Malaysian players trust 91dewa not only for a top-tier gaming experience, but also for serious and responsible personal data protection.
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